Unified Audit Trail for Report Subscriptions
Implement a centralized audit trail and management view within the Analytics Portal for all scheduled report subscriptions. This feature should provide administrators and support teams with system-wide visibility to track:
- Who created a specific report and subscription.
- Which extensions or email addresses are enrolled to receive it.
- The lifecycle history of the report (creation, modifications, and deletion).
Justification:
Currently, the Analytics Portal lacks centralized visibility for subscriptions. If a customer needs to unsubscribe from an automated report—but the report was created under a different, hidden, or deleted extension—there is no way for support to locate the source subscription to turn it off. This creates a frustrating experience where customers are spammed with unwanted emails that we cannot easily stop. Adding a unified audit trail will eliminate these blind spots, significantly reduce support resolution times, and give administrators the oversight needed to manage account-wide reporting effectively.