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22 results found

  1. abandoned callbacks...if a user is able to connect to a queue and drops within 5 min or less, system can perform callback? and report it

    abandoned callbacks...if a user is able to connect to a queue and drops within 5 min or less, can the system be built to perform a callback? and add it as a reporting metric?

    1 vote

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  2. Add a Call Queue Extension Filter on Quality of Service

    To easily specify what queue is experiencing poor and moderate calls rather than 1 by 1 checking the extensions and their respective call queues membership.

    1 vote

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