Settings and activity

117 results found

1. Huge Volume Fax using Email to Fax

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jun 3, 2025

2. Bulk Update for Emergency Response Locations

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Jun 3, 2025

3. Rejected calls should not return on the same member on call queue

   28 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  May 15, 2025

4. AI follow-up emails in RingSense CX

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   8 votes

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   0 comments  ·  RingCX » AI quality management  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   I'm glad to announce that this feature is now available in your AI QM account. You can generate AI followup emails, as well as use various different templates to create the relevant emails.

   
   

   See the attached GIF

   Pamela Jean shared this idea  ·  May 15, 2025

5. Company directory on Yealink phones

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  May 15, 2025

6. Contact Directory be automatically integrated with RingCentral account's Company directory

   12 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  May 15, 2025

7. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   72 votes

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   New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  May 5, 2025

8. RingCX bulk upload on phonebook

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   19 votes

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   Under Review  ·  3 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Apr 15, 2025

9. Ability to have more than 25 devices in a paging only group

   62 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pamela Jean supported this idea  ·  Apr 13, 2025

10. ability to use the hold music set on ringcx when placing the call on hold using the deskphone

    5 votes

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Apr 7, 2025

11. customize column when downloading user list

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    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Mar 28, 2025

12. Calendar Presence Is On | O365 Outlook Calendar

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Mar 28, 2025

13. Requeue in all messages

    2 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Mar 18, 2025

14. Omit Fax Cover Page regardless of email subject line

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Mar 17, 2025

15. prioritize calls from a website that will provide a verification code

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Pamela Jean shared this idea  ·  Mar 10, 2025

16. Recover call recordings for past 90 days

    111 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Feb 27, 2025

17. Active Directory (SCIM) - Option to assign phone numbers based on the user's location

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Feb 14, 2025

18. Directory Sync to VideoPro License

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Feb 14, 2025

19. Ability to set meeting presence to DND rather than Meeting (and calls disrupt you)

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Feb 7, 2025

20. Calendar presence should not allow incoming calls in the app

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Pamela Jean supported this idea  ·  Feb 7, 2025