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← RingCentral Ideas

Settings and activity

210 results found

  1. option to view messages on admin portal

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  2. Hourly Report on Analytics

    7 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  3. Setting up a number so that when it calls a specific number it will play a recording

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  4. Multiple group managers

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  5. bulk notification update

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  6. export detailed view report

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  7. Report about the busiest times of day for inbound calls

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  8. Company directory | possibility to block certain accounts

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  9. Option to select single playback when using IVR menu

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  10. Analytics for Call Queue Manager

    5 votes

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    Implemented  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  11. Option to separate SMS on main and direct number

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  12. Webinar Poll not showing in recording

    2 votes

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  13. Option to Bulk Download Recording

    19 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  14. Transcription of recorded phone calls

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Jenny Remolacio commented  · 

    I just want to know if it's possible to have captions or subtitles from the other person when I'm on a call using the RING Central app.

  15. Call Waiting for iOS/Android

    2 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Jenny Remolacio commented  · 

    when on a mobile device and 2 calls come in at once, we are unable to pick which call we can answer. We are only able to answer the first call that came in.

  16. Call queue: Need phone not to ring again for 1 min after declining call

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  17. Retain Custom Fax Covers

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  18. Digital line available for other ext as outbound caller ID

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio commented  · 

    Customer is asking for an option to use an assigned number/DID as a caller ID of other userIs it possible to allow User1 to have their Outbound Caller ID show as from User2?I have a user that I'd like to allow to other user's to dial from their desk phone and/or mobile app showing the number as their outbound caller ID.

  19. Option to still leave VM after forwarding call to call queue

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny Remolacio shared this idea  · 

  20. Increase Data Retention of Analytics

    23 votes

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    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jenny Remolacio shared this idea  · 
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