Settings and activity
234 results found
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2 votes
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14 votesJenny
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7 votes
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1 voteJenny
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115 votes
Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.
In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.
Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US
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12 votes
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We have several IVRs that would like to put their numbers into our RingCentral directory.
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3 votesJenny
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6 votesJenny
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1 voteJenny
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2 votes
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We've recently switched everyone at our company from RC Meetings to RC Video. We're finding that we can no longer connect to the audio of a meeting without a microphone attached to the computer. It will block the user from connecting to the audio without a microphone.
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3 votesJenny
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1 voteJenny
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4 votesJenny
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3 votesJenny
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6 votesJenny
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1 voteJenny
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1 voteJenny
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3 votesJenny
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2 votesJenny
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3 votes
Customer is asking for an option to use an assigned number/DID as a caller ID of other userIs it possible to allow User1 to have their Outbound Caller ID show as from User2?I have a user that I'd like to allow to other user's to dial from their desk phone and/or mobile app showing the number as their outbound caller ID.