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← RingCentral Ideas

Settings and activity

225 results found

  1. RingCentral Desktop App Answer Calls Without Microphone

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny commented  · 

    We've recently switched everyone at our company from RC Meetings to RC Video. We're finding that we can no longer connect to the audio of a meeting without a microphone attached to the computer. It will block the user from connecting to the audio without a microphone.

  2. Get Api Access

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  3. Analytics

    1 vote

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jenny shared this idea  · 

  4. Additional guest in conference call

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jenny shared this idea  · 

  5. Option to auto-update app in admin portal/access

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Disable Direct calls

    6 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  7. Detailed monitoring of Polycom phones

    1 vote

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    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jenny shared this idea  · 

  8. Having our meeting invites show a Mexico call in number

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jenny shared this idea  · 

  9. Restricting Caller ID options

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  10. Users' name appears twice on Presence keys

    2 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny shared this idea  · 

  11. The default key 1 and 2 under Presence option in Admin Portal can be edited and change for other user ext number.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Our customer request that a call queue member still get a second queue calls from the queue if they are already on another call.

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. I am looking for a transcript of the messages within the internal direct messaging application

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  14. Option to Restore Deleted users with their call history

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jenny supported this idea  · 

  15. Restore deleted user

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. See Pending Callers in Queue

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  17. pass the original did on call transfer

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Send and receive secured fax

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Shared Fax on different credentials

    28 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. Survey option after phone call has ended

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Jenny commented  · 

    We want to create 3 question short survey after the call for IT service desk numbers. The users should have choice to opt in or out at the beginning of the call.

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