Settings and activity

61 results found

1. Unable to fast forward or rewind while listening to call recordings

   8 votes

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   Needs More Information  ·  1 comment  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ahmad shared this idea  ·  Sep 18, 2024

2. Mask inbound caller ID

   11 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ahmad commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

   This feature is very crucial especially for confidential purposes.

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   Ahmad supported this idea  ·  Aug 27, 2024

3. Interaction Details does not match Agent disposition dashboard data

   2 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Aug 21, 2024

4. Press a key/button and call routes directly to that call queue's specified voicemail

   19 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jul 10, 2024

5. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

   167 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jun 10, 2024

6. Fax transmission notification to include copy of fax.

   78 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jun 10, 2024

7. RingCX IVR press path report

   20 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  May 30, 2024

8. Share SMS Template across all users in the account

   42 votes

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   8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ahmad commented  ·  Apr 24, 2024  ·  Edit…  ·  Delete…

   I suggest that this can be read only version for standard users then editable version for superadmins.

   This helps save time for other user to create another template

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   Ahmad supported this idea  ·  Apr 24, 2024

9. Add more details on specific account changes for email notifications to the main superadmin

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Feb 21, 2023

10. RC phone company contacts

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Mar 8, 2023

11. Porting process in the Service Web should show the condition for porting in, i.e. For porting TFN to TFN and Local to Local

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  May 30, 2023

12. Adding Personal Emergency Response Locations on User Settings Template

    1 vote

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jun 6, 2023

13. network issue notification during the meeting in RingCentral Meeting

    1 vote

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    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Sep 20, 2023

14. Timezone option for Engage Voice Historical Reports

    8 votes

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    Under Review  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Oct 5, 2023

15. SMS CNAM

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Oct 31, 2023

16. Enabling Automatic Call Recordings for a specific Site

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Nov 10, 2023

17. Multiple phone numbers field for RingCX lead list

    6 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jan 1, 2024

18. Maximize Inbox Navigation in RC App

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Feb 19, 2024

19. Ability to Show/Hide numbers in Caller ID dropdown

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Language management option

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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