Settings and activity

21 results found

1. Mask inbound caller ID

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ahmad commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

   This feature is very crucial especially for confidential purposes.

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   Ahmad supported this idea  ·  Aug 27, 2024

2. Interaction Details does not match Agent disposition dashboard data

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Aug 21, 2024

3. Press a key/button and call routes directly to that call queue's specified voicemail

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jul 10, 2024

4. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

   128 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jun 10, 2024

5. Fax transmission notification to include copy of fax.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Jun 10, 2024

6. RingCX IVR press path report

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   0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  May 30, 2024

7. Share SMS Template across all users in the account

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   2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ahmad commented  ·  Apr 24, 2024  ·  Edit…  ·  Delete…

   I suggest that this can be read only version for standard users then editable version for superadmins.

   This helps save time for other user to create another template

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   Ahmad supported this idea  ·  Apr 24, 2024

8. Add more details on specific account changes for email notifications to the main superadmin

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Feb 21, 2023

9. RC phone company contacts

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Mar 8, 2023

10. Porting process in the Service Web should show the condition for porting in, i.e. For porting TFN to TFN and Local to Local

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  May 30, 2023

11. Adding Personal Emergency Response Locations on User Settings Template

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jun 6, 2023

12. network issue notification during the meeting in RingCentral Meeting

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    0 comments  ·  Events & Video » Webinar  ·  Edit…  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Sep 20, 2023

13. Timezone option for Engage Voice Historical Reports

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Oct 5, 2023

14. SMS CNAM

    6 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Oct 31, 2023

15. Enabling Automatic Call Recordings for a specific Site

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Nov 10, 2023

16. Multiple phone numbers field for RingCX lead list

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jan 1, 2024

17. RingCx Reporting Including Data from Agent Script Custom Field

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jan 30, 2024

18. Maximize Inbox Navigation in RC App

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    0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Feb 19, 2024

19. Ability to Show/Hide numbers in Caller ID dropdown

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Language management option

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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