Settings and activity

28 results found

1. option to delete license in the license and inventory

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Oct 26, 2024

2. Check another user's messages using Admin Password or Master Password

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Oct 21, 2024

3. arrange disposition alphabetically in RingCX

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Oct 12, 2024

4. Permission to see specific users in the performance report

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Oct 2, 2024

5. CNAM Update

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ahmad supported this idea  ·  Sep 30, 2024

6. leave voicemail after IVR greeting when no action is done

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Sep 23, 2024

7. Unable to fast forward or rewind while listening to call recordings

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Sep 18, 2024

8. Mask inbound caller ID

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ahmad commented  ·  Aug 27, 2024  ·  Edit…  ·  Delete…

   This feature is very crucial especially for confidential purposes.

   Save Submitting...
   Ahmad supported this idea  ·  Aug 27, 2024

9. Interaction Details does not match Agent disposition dashboard data

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Ahmad shared this idea  ·  Aug 21, 2024

10. Press a key/button and call routes directly to that call queue's specified voicemail

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad supported this idea  ·  Jul 10, 2024

11. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ahmad supported this idea  ·  Jun 10, 2024

12. Fax transmission notification to include copy of fax.

    68 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ahmad supported this idea  ·  Jun 10, 2024

13. RingCX IVR press path report

    3 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  May 30, 2024

14. Share SMS Template across all users in the account

    27 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ahmad commented  ·  Apr 24, 2024  ·  Edit…  ·  Delete…

    I suggest that this can be read only version for standard users then editable version for superadmins.

    This helps save time for other user to create another template

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    Ahmad supported this idea  ·  Apr 24, 2024

15. Add more details on specific account changes for email notifications to the main superadmin

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Feb 21, 2023

16. RC phone company contacts

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Mar 8, 2023

17. Porting process in the Service Web should show the condition for porting in, i.e. For porting TFN to TFN and Local to Local

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  May 30, 2023

18. Adding Personal Emergency Response Locations on User Settings Template

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Jun 6, 2023

19. network issue notification during the meeting in RingCentral Meeting

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    0 comments  ·  Events & Video » Webinar  ·  Edit…  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Sep 20, 2023

20. Timezone option for Engage Voice Historical Reports

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Ahmad shared this idea  ·  Oct 5, 2023