← RingCentral Ideas

Settings and activity

9 results found

  1. block spam / special numbers from sending me an MMS or SMS

    25 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  2. Use the app in conjunction with a physical phone

    157 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Kimberly shared this idea  · 

  3. Have RingCentral App automatically remove SMS conversations when a user Opts Out

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Add an OPT Out Signature line to SMS message automatically

    33 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

  5. Desk Phone and Desktop application Sync

    93 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kimberly commented  · 

    This should not only happen for the mitel phones, but for ALL phones from RingCentral as well. We migrated from Mitel and had to get new phones through RC, and when we found out that our new phones didn't sync with the app, like Mitel we were upset to say the least.

  6. Retain Caller ID information regardless of blind/warm transfer type

    203 votes
    19 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Needs More Information  ·  AdminJessica H. (Admin, RingCentral) responded

    Hello everyone, this has been implemented in 22.3.1. This version of the app was rolled out to all accounts over 8/25-8/31. No additional action is required to initiate the feature on the app, please confirm you are on at least 22.3.1.


    This feature allows for caller ID to transfer in these scenarios.


    Warm/Consultative Transfer:

    - Incoming call from PSTN/RC # to RingCentral and transferred to RC number


    Blind Transfer:

    - Incoming call from PSTN/RC # to RingCentral and transferred to RC number

    - Incoming call from PSTN/RC # to RingCentral and transferred to RC voicemail


    The feature requires the following endpoints to work successfully. This applies to both the user invoking the transfer as well as the user who is the destination of the transfer.


    Desk phones: Any Poly, Avaya or Unify models.

    RingCentral App: Version 21.4.30 or later

    RingCentral Mobile App: Version 22.1.10 or later

    RingCentral Phone App: Version…

  7. Download SMS via RC App.

    29 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Out of office auto reply to text messages

    113 votes
    Planned  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Control Calls Using a Desk Phone With the Desktop App

    27 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?