← RingCentral Ideas

Settings and activity

29 results found

  1. Our customer request that a call queue member still get a second queue calls from the queue if they are already on another call.

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Main main Jordan shared this idea  · 

  2. Stop receiving voicemails about TCR registration

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Main main Jordan shared this idea  · 

  3. - cx wants an option in the app to only show RingCentral only contacts in MS teams integration

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Main main Jordan shared this idea  · 

  4. Turn off monthly ACR notification and change its working

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Main main Jordan shared this idea  · 

  5. Message data import feature

    3 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Main main Jordan shared this idea  · 

  6. Retrieve call logs in service.ringcentral.com for more than 12 months

    14 votes
    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Main main Jordan shared this idea  · 

  7. Use click to dial in excel

    7 votes
    2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Main main Jordan shared this idea  · 

  8. Shared SMS were multiple users can receive and send SMS on specific number

    762 votes
    159 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Main main Jordan commented  · 

    - cx wants a call queue to be able to send a receive text and sms will be distributed to members

  9. SMS: Copy entire text message conversation with sender name & Number and date-time

    49 votes
    16 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Main main Jordan commented  · 

    - cx wants to copy the sms together with its details using the RingCentral app-In this way if they copy the SMS it also contains the date and time.

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