Settings and activity

45 results found

1. Option to display the primary number or extension number instead of the agent's name on the desk phone

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Sep 5, 2024

2. RingCentral app access for limited extension

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   Michael Kirck shared this idea  ·  Aug 28, 2024

3. Stop external calling on the mobile app as an added option

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   Michael Kirck shared this idea  ·  Aug 23, 2024

4. Option to receive Reports with just the file name

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   New  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Aug 13, 2024

5. Ability to provision Cisco Unified Call Manager (CUCM) Cisco phones

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Aug 6, 2024

6. RingCX ADMX template for browser group policy

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   Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Jul 30, 2024

7. Set Intercom Feature In Bulk.

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael Kirck supported this idea  ·  Jul 24, 2024

8. Stop calls from coming when you are already in a call queue call

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Michael Kirck shared this idea  ·  Jun 27, 2024

9. More 3rd party storage sites on Archiver beta

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael Kirck supported this idea  ·  May 15, 2024

10. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

    6 votes

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    Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  May 15, 2024

11. Deleting Site should also delete the extensions, IVRs, queues, cost centers, etc.

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael Kirck supported this idea  ·  May 14, 2024

12. To see the Subject line for new emails

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    0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Mar 27, 2024

13. ios could send call responses when unavailable

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Mar 22, 2024

14. Submit invites for extensions

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Feb 21, 2023

15. N11 Dialing

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Mar 30, 2023

16. Report Summary of Blocked numbers

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Jun 23, 2023

17. Engage Voice | Audit report for for Agent's who got logged off.

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Aug 30, 2023

18. Do Not Call list for RingEX

    47 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael Kirck commented  ·  Sep 13, 2023  ·  Edit…  ·  Delete…

    Have the ability to have the option to create a global do-not-call list of numbers per account.

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19. Call logs with email address column

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Sep 22, 2023

20. Add Contact Center to the Uptime History Report

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Michael Kirck shared this idea  ·  Oct 12, 2023