← RingCentral Ideas

Settings and activity

39 results found

  1. Set Intercom Feature In Bulk.

    59 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck supported this idea  · 

  2. Stop calls from coming when you are already in a call queue call

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Michael Kirck shared this idea  · 

  3. More 3rd party storage sites on Archiver beta

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck supported this idea  · 

  4. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michael Kirck shared this idea  · 

  5. Deleting Site should also delete the extensions, IVRs, queues, cost centers, etc.

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck supported this idea  · 

  6. To see the Subject line for new emails

    4 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michael Kirck shared this idea  · 

  7. ios could send call responses when unavailable

    1 vote
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Michael Kirck shared this idea  · 

  8. Submit invites for extensions

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck shared this idea  · 

  9. N11 Dialing

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Michael Kirck shared this idea  · 

  10. Report Summary of Blocked numbers

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck shared this idea  · 

  11. Engage Voice | Audit report for for Agent's who got logged off.

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michael Kirck shared this idea  · 

  12. Do Not Call list for RingEX

    27 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Michael Kirck commented  · 

    Have the ability to have the option to create a global do-not-call list of numbers per account.

  13. Call logs with email address column

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck shared this idea  · 

  14. Add Contact Center to the Uptime History Report

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Michael Kirck shared this idea  · 

  15. Restore deleted text messages

    66 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    An error occurred while saving the comment
    Michael Kirck commented  · 

    Retrieve deleted SMS for any user

  16. Separation of Fax and calls on a call queue when custom rule to Contact center is in effect

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Michael Kirck shared this idea  · 

  17. Click to dial to route to mobile app

    4 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Michael Kirck shared this idea  · 

  18. RingCentral Call Queue Should Receive All Text Messages, Calls, Faxes, Emails, Etc.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Caller ID name should be visible for Toll Free

    136 votes
    Future Consideration  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
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