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765 votesUnder Review ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
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5 votes
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165 votes
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437 votes
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32 votes
Phone numbers that are attached/assigned to Call Queues should be able to send and receive text messages. The members of them or the admin of the Call Queue should have the ability to view those text messages or send them as that call queue number.