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  1. Assign co-host in RingCentral Video

    90 votes

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    20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Future Consideration  ·  AdminUserVoice Admin (Admin, RingCentral) responded

    Thanks for the continued feedback on this one.


    To clarify how RingCentral Video works today: if the meeting host hasn't joined, the first participant from your account to join is automatically given host/moderator controls — so a scheduled or recurring meeting can start and run even when the original host is out.


    We also hear the specific request here: the ability to designate a named co-host or alternate host when scheduling, so a chosen colleague reliably holds those controls regardless of join order — and so dependent actions like automatic recording or breakout room management work as expected. That capability isn't available in RCV today.


    This remains on our backlog. It isn't on the near-term roadmap yet, but the interest here is heard and we'll update this thread as our plans develop.


    RCsupport supported this idea  · 
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    RCsupport commented  · 

    Evading RC Video like the plague ran its course and we are now finding common sense features like these haven't been implemented four years in.

  2. Fax transmission notification to include copy of fax.

    103 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Admin →
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    RCsupport supported this idea  · 
    RCsupport shared this idea  · 

  3. Add setting to allow RC desktop app to run in the background at startup

    39 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    Hello everyone, this is available in app now. Please ensure you are on the latest version of the app for this functionality. Change how the RingCentral app launches upon startup in desktop app under Settings - General - Launch app at startup.

  4. Transmission Results - Email Confirmation to include Attachments

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  5. Enable a true DND presence sync

    179 votes

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    21 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!