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Fax transmission notification to include copy of fax.

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.

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  • Asia commented  ·   ·  Report

    We send hundreds of faxes and we need to proof of the fax confirmation and what was faxed. Currently, you guys only have an email with just the name of the document but it doesn't really show "proof" of what was sent because you can't see what was sent based off the confirmation email. This is critical to our operations and I believe an overlooked item for a company so future forward and innovative I am surprised this is not a feature. Smaller competitors even have this option. See attached an example of another VoIP company that at least has a screenshot of each page sent and the confirmation is an attachment that is emailed.

  • Christopher commented  ·   ·  Report

    Our FAX line does this well. We ALSO want our MAIN line to do this.

  • Info commented  ·   ·  Report

    Hi RingCentral Engineers,

    This is a feature most highly requested from our users. Please consider adding it in a future update.

    Thank you

  • Jesson commented  ·   ·  Report

    Hello RingCentral Product Team,

    We have an enterprise customer (Covius Services, LLC) who wants this feature added in our future updates.

    Thank you

    Jesson Balingan
    Technical Account Manager (TAM)
    RingCentral- Enterprise

  • Kunal commented  ·   ·  Report

    Please add sent fax to be in email also. increase the availability duration also from 30 days to unlimited

  • Stephanie commented  ·   ·  Report

    Customer would like to have a pdf attachment to their notification emails for faxes and/or voicemails that are received so they can have a quick reference to the information received without going into the app or their cell or desktop or opening the voicemail on their desk phone to review them. This would save them a good deal of time on days my phones are busier.

  • Joshua commented  ·   ·  Report

    Our previous fax provider Myfax offer this feature. This should be standard with RingCentral due to the short save history. This feature would be very much appreciated.

  • Erika commented  ·   ·  Report

    Our previous provider had that feature and we were with them for 10 years. Also, considering you don't keep a fax log past 30 days, it would make sense to have that feature at a minimum.

  • Bryan commented  ·   ·  Report

    Is there any way this feature can be added as soon as possible?

  • Jam commented  ·   ·  Report

    Customer would like to be notified if the fax is failed and with its attachment. Customer would like to see the attachment even if the fax delivery failed.