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7 results found

  1. Add ring group to call queues

    20 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tadeus Joseph supported this idea  · 

  2. Faxing Support for RingCentral Limited Extension

    5 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Tadeus Joseph supported this idea  · 

  3. have an option on admin portal>Phone System>Common Area Phone to download a list of all of the phones.

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tadeus Joseph shared this idea  · 

  4. Default new users to Standard (Role)

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tadeus Joseph shared this idea  · 

  5. Duplicate Queue / Copy Queue / Queue Templates

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Tadeus Joseph commented  · 

    customer requesting to have an option to apply templates to or mass change call queue settings?

  6. Per-user outbound caller ID list customization and search feature.

    44 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Tadeus Joseph commented  · 

    We have quite a few company numbers that I'd like to hide for users. I'd like users to only have the option of using their DID, a designated company number, and the blocked setting. Currently they are able to select any number designated as a company number and it can be overwhelming.

  7. Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page

    21 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tadeus Joseph commented  · 

    A view to see what Call Queues users are inThere needs to be a way to see what Call Queues users are in from the individual's account. We have discovered a trick to download the User List and see what Call Queues users are associated too, and if it is there I am sure it would not be too hard to add a field showing that under a user's profile.