Settings and activity

5 results found

1. Mitel Do Not Disturb presence

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Kena shared this idea  ·  Aug 1, 2023

2. Add an audio tone for calls being transferred

   132 votes

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   Planned  ·  27 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   Kena commented  ·  Aug 1, 2023  ·  Edit…  ·  Delete…

   Please add a tone or notification when a call is transferred to another user's extension. Currently, if a call is transferred there is no notification to prepare for the caller. Seems like a simple fix.

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3. Synchronize DND setting across App and Desk Phones

   24 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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4. DND - Presence Key Notification

   35 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Enable a true DND presence sync

   169 votes

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   19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!