Settings and activity

63 results found

1. Allow AIR to be an option for an incoming call queue group.

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   New  ·  0 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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   Stephanie supported this idea  ·  Oct 7, 2025

2. Having the capability to add AI chatbox to our website if we have AI receptionist

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   Stephanie supported this idea  ·  Oct 7, 2025

3. AI Receptionist pick up phone call only after several phone rings and no answer

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   Stephanie supported this idea  ·  Oct 7, 2025

4. forwarding calls to AI Receptionist from a call queue

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   Stephanie supported this idea  ·  Oct 7, 2025

5. AI Receptionist back-up extension

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   Stephanie supported this idea  ·  Oct 7, 2025

6. AI Receptionist to pick up call After phone rings and no answer

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   Stephanie supported this idea  ·  Oct 7, 2025

7. AIR backup Ext

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   Stephanie supported this idea  ·  Oct 7, 2025

8. Forwarding of calls from user extension to AI receptionist

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   Stephanie supported this idea  ·  Oct 7, 2025

9. Allow AI Receptionist to be a member of a Call Queue.

   6 votes

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   Stephanie supported this idea  ·  Oct 7, 2025

10. It would be a great option if AI can be used to pick up phone calls not automatically, but only after 3 phone rings and no answer.

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    Stephanie supported this idea  ·  Oct 7, 2025

11. call forwarding to ai receptionist extension

    13 votes

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    Stephanie supported this idea  ·  Oct 7, 2025

12. Public Park Call to keep the Original Caller's Caller ID.

    9 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Stephanie supported this idea  ·  Apr 24, 2025

13. Adjust how missed calls are categorized for group calls

    478 votes

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    61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

    Stephanie supported this idea  ·  Apr 24, 2025

14. Need Ability To Monitor calls picked up from Park location

    4 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stephanie supported this idea  ·  Apr 24, 2025

15. Give ability to set an alternate park recall destination other than the original phone that parked it.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Stephanie supported this idea  ·  Apr 24, 2025

16. Ability to Add Call Queue Extension on HUD

    11 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stephanie supported this idea  ·  Apr 24, 2025

17. Please add the caller id name to the active park location buttons on a phone.

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Stephanie supported this idea  ·  Apr 24, 2025

18. Add the Park button to the dialer

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Stephanie supported this idea  ·  Apr 24, 2025

19. Custom Return Call Routing for Call Park Timeout

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Stephanie supported this idea  ·  Apr 24, 2025

20. Disable HUD park notification

    28 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stephanie supported this idea  ·  Apr 24, 2025