← RingCentral Ideas

Settings and activity

51 results found

  1. Public Park Call to keep the Original Caller's Caller ID.

    9 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stephanie supported this idea  · 

  2. Adjust how missed calls are categorized for group calls

    474 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Stephanie supported this idea  · 

  3. Need Ability To Monitor calls picked up from Park location

    4 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Stephanie supported this idea  · 

  4. Give ability to set an alternate park recall destination other than the original phone that parked it.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stephanie supported this idea  · 

  5. Ability to Add Call Queue Extension on HUD

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Stephanie supported this idea  · 

  6. Please add the caller id name to the active park location buttons on a phone.

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stephanie supported this idea  · 

  7. Add the Park button to the dialer

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stephanie supported this idea  · 

  8. Custom Return Call Routing for Call Park Timeout

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stephanie supported this idea  · 

  9. Disable HUD park notification

    19 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Stephanie supported this idea  · 

  10. Park call routes to voicemail

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Stephanie supported this idea  · 

  11. The customer wanted to remove restrictions and limitations of Park location extensions

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Stephanie supported this idea  · 

  12. A more visible identifier for Call Park Locations on Desk phones

    2 votes
    0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Stephanie supported this idea  · 

  13. Parked calls should be routed back to Park Group

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Stephanie supported this idea  · 

  14. Call park after timeout to get routed to a call queue

    4 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Stephanie supported this idea  · 

  15. Group Message to Team You Aren't a Part Of

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Stephanie supported this idea  · 

  16. Add contact to Group Message

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Stephanie supported this idea  · 

  17. Park and Page

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Stephanie supported this idea  · 

  18. Allow to switch to the old interface

    14 votes
    6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Stephanie supported this idea  · 

  19. Can you add avg. handle time and avg. speed of answer to LOB Analytics?

    1 vote
    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Stephanie shared this idea  · 

  20. DND App status should be reflected on desk phone

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Stephanie commented  · 

    Currently when a user puts DND on their hardphone, the desktop app says the user is offline and not DND. Can you make the desktop app reflect that the user is on DND when they put DND on their hardphone? We have a lot of users that only use the hardphone or they only use the desktop app, and it is hard for us to know who is available or not.

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