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← RingCentral Ideas

Settings and activity

8 results found

  1. Ability to have more than 25 devices in a paging only group

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Daniel commented  · 

    Other VOIP systems allow all extensions to be able to call a paging unit; this is critical for us in a healthcare environment.

    Daniel supported this idea  · 

  2. Don't need a DID to have a phone or make an external call

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Daniel shared this idea  · 

  3. Assign caller ID for an extension without restrictions

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Daniel shared this idea  · 

  4. Add Place in Line, Estimated Wait Time, and Call Back Feature to MVP Queues

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Daniel shared this idea  · 

  5. Having 1 Desk Phone with Multiple Digital Line

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Daniel commented  · 

    I should be able to add as many SIP compatible desk phones to a single extension as I want without having to burn up any kind of licensing. Momentum Telecom can do this. 3CX can do this. Other SIP providers can do this.

  6. Analytics regarding Text Messaging/SMS

    209 votes

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    Future Consideration  ·  19 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Daniel commented  · 

    In healthcare we have extensions that are message only, we want clients/patients to leave messages that can be checked on by multiple providers but still want a way to check the total number of messages left from a reporting perspective and according to support this is not yet possible but would be very valuable going forward.

  7. Allow Single Email Address for Multiple Extensions

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Transfer Call to Queue Voicemail Directly

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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