Outbound Calls Tagged as Robocall | RingCentral
Is there really no way of getting through this update?
https://support.ringcentral.com/article/Outbound-Calls-Tagged-as-Robocall.html
Outbound Calls Tagged as Robocall | RingCentral
For cases such as businesses like Dr. Office, Clinic, Hospital, Law Office, Accounting Firm
I hope it does make sense if this business make an outbound call and be tagged as Robo Call - definitely there will be a huge impact to this type of business.
Having to call all this business clients or prospects and advise it's not a SPAM Call. Seems to be unrealistic solution.

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Jessica commented
Calling homeowners for follow-up after an appt or asking about insurance, I certainly want people to answer my calls and not think I am telemarketer. Even if just our numbers show up will be better than, Potential Spam showing up.
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Tessa commented
We constantly have issues with our numbers coming up as spam, even when we buy new numbers. They immediately come up as spam, and our customers will notify us. Some people wont even book appointments with us when this happens because they dont trust that is not an actual spam number.
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Joe commented
We need to get our numbers to where they are not being flagged as possible spam. This is affecting our business and the quality of the lives of our call center. This keeps them from having success reaching customers and that effects their pay. This also impact the profitability of the entire company's profitability. We work hard to generate leads but when we try to reach out to the customers they think its a spam call . Please help
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Hailey commented
Customers arent answering because our numbers come up as spam
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Erica commented
LOTS of people have reported that our phone number reads Spam on their caller ID, HUGE problem!!!!!!
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Amanda commented
This is a very important issue for me and my coworkers because our daily goals directly affect both our bonuses and our performance reviews. Our job depends on people answering the phone so we can set appointments. The problem is, even when we manage to get past being flagged as spam or robocalls, many people still doubt us because we dont show up as Allstate Exteriors.
That means—even if we could make 500 calls in a day—we’re essentially set up for failure. I know from personal experience that I get these kinds of calls daily myself, and I often block the numbers. If our numbers are being treated the same way, potential customers may be blocking us, too, which means we could be losing out on opportunities without even knowing it.
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Jack commented
It's very frustrating whenever we attempt to all our customers and they don't answer our calls because it comes up as spam so the only way we got around this issue is to have our customers save each number to prevent this from happening so please correct this issue and we will be greatly appreciative.
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Michelle commented
The majority of our numbers show as "Potential Spam" and decrease the chances of customers picking up our calls. This is true for brand new numbers we've bought as well!
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TJ commented
Too many calls are either getting flagged as 'Potential Fraud' with certain carriers or not going through at all....
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Mark commented
All of our calls are getting flagged as 'Potential Spam'.
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Kristin commented
This is a huge problem for us. Hopeful it will be addressed soon.
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ANDI commented
URGENT--ALL OF OUR BUISNESS PHONE LINES ARE REFLECTING ON OUT CUSTOMERS CALLER ID'S AS SPAM/ROBO CALLER. PLEASE RESOLVE THE ISSUE ASAP.
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Cyndi commented
Some patients have reported that our phone number reads Spam on their caller ID
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Bob commented
Spam ID is a problem