Settings and activity
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27 votes
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Jesse
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8 votesJesse
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12 votesJesse
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10 votesJesse
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10 votesJesse
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43 votes
This isn't on our near-term roadmap, but we're tracking it as potential future work. We'll update this thread if that changes.
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22 votesJesse
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10 votes
Added Engage Messaging channel settings:
- Allow web visitors to send attachments
- Allow agents to send attachments
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34 votesJesse
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17 votesJesse
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25 votesJesse
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26 votesJesse
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9 votesNew · 0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert) · Admin →Jesse
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14 votesJesse
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134 votesJesse
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25 votesJesse
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232 votesJesse
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45 votesJesse
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25 votesJesse
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46 votes
An error occurred while saving the comment Jesse
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I've had a few requests to include # as a DTMF option and have not been able to implement. This would be a good addition
Jesse
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This idea is listed as Needs More Information - for RingCX, we would like to see different de-queuing options like we have in RingEX where you can set the system to ring all available agents simultaneously, fixed order or longest idle.