Settings and activity

28 results found

1. An overview, within the User Settings, of all group memberships.

   88 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now available as an additional drop down in the User Settings.
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   Martin commented  ·  Jan 31, 2022  ·  Edit…  ·  Delete…

   Adding the ability to view a user's queue membership by viewing the user profile in the admin portal. Rather then go to each queue and seeing if the user is a manager or a member. It would also be nice if we could assign a user to a queue in their user profile as well. Rather than go to the queues and add them as managers or members.

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2. Giving the ability to forward voicemail messages via the app on desktop computer.

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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3. Forward a voicemail message to another extension from RingCentral App, or by phone

   26 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Allow forwarding of voicemails via the RC desktop app

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Transfer Voicemail Message Via Mobile/Desktop App

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Transfer voicemail from inbox to another extension

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Shared SMS were multiple users can receive and send SMS on specific number

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   105 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

   Martin supported this idea  ·  Mar 13, 2024

8. Remote Desktop Control

   435 votes

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   Implemented  ·  24 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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