Settings and activity

15 results found

1. Increasing the return time of Call Park from 5 minutes to 10 minutes.

   31 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Leigh Baltazar shared this idea  ·  Oct 18, 2023

2. "Ability to retain the initial call queue name when transferring to another call queue."

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Leigh Baltazar shared this idea  ·  Nov 29, 2023

3. Report Analytics for Outbound Call and Faxes

   11 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Leigh Baltazar shared this idea  ·  Dec 5, 2023

4. Reporting Call Quality after Call

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Leigh Baltazar shared this idea  ·  Dec 13, 2023

5. Access to the numbers reserved on the number storage

   4 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Set Up Company Outbound Caller Name (CNAM) for UK accounts

   35 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Robocalls Identification on Call logs and Missed Calls notification

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Add the ability in HUD to "Drop" / "Terminate" an active call/call on hold

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Enable SMS for UK numbers

   127 votes

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   37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminMarijn (Product Management Director, RingCentral) responded

   UK Mobile numbers are now available for use with SMS services.

10. Create a new user field to represent geographical location ("Country" or "Region")

    21 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. Add the DID reports to monthly reports, Add information of devices and serial numbers of phone to analytics reports

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. RingCentral Analytics Company Numbers - Please include a column indicating what the number is assigned to

    14 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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13. Allow multiple people to call monitor at the same time

    68 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Per-user outbound caller ID list customization and search feature.

    46 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Add Any and All Extensions to Presence List

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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