← RingCentral Ideas

Settings and activity

222 results found

  1. Disable DTMF Codes/Shortcuts

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  2. Auto-Answer Calls

    26 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  3. RingCentral App Compatibility with Azure Virtual Desktop

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sky supported this idea  · 

  4. Daily Filter in Dashboards

    7 votes
    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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  5. reports in modern formats .xlsx

    6 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Sky supported this idea  · 

  6. Add physical addresses to reports as a tab

    12 votes
    1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Sky supported this idea  · 

  7. Allow transfers directly to the dial by name directory

    27 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sky supported this idea  · 

  8. Admin role to have ability to log out agents

    7 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  9. Having the ability to search contacts via company name using RingCentral Unified app

    20 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Sky supported this idea  · 

  10. Upvoting System for Questions in Team Chats

    6 votes
    0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Sky supported this idea  · 

  11. HUD status is not based on the Message side of the App

    11 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Sky supported this idea  · 

  12. Voicemail Setting Permission for custom role

    36 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sky supported this idea  · 

  13. Multiple Voicemail Greetings

    191 votes
    Future Consideration  ·  47 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sky supported this idea  · 

  14. Have the option to switch access for Analytics reports for call queue managers and normal members

    12 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Sky supported this idea  · 

  15. Reports to be edited by others

    20 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  16. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    27 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Sky supported this idea  · 

  17. Forward Calls to the Main Site to an External Number

    10 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sky supported this idea  · 

  18. License Limit

    12 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  19. Allow Blocking Outbound Calls by Number

    133 votes
    Under Review  ·  25 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sky supported this idea  · 

  20. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    184 votes
    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Sky supported this idea  · 
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