Settings and activity

189 results found

1. Upload Corporate Contacts to phone

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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2. Manage hard-phone speed dials through app

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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3. Export Call Queues with all Call Queue details - Reports Feature

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

   44 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. voicemail auditing by administrators

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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6. Dial-in option for Webinar Attendees

   16 votes

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   Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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7. Turn off monthly ACR notification and change its working

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Admin Portal alert if a phone is offline

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Backup Call log and call recording to external location.

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    152 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Shared SMS were multiple users can receive and send SMS on specific number

    713 votes

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    145 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

12. Return to queue at will during wrap-up time

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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13. Report - Phone System > Groups > All Email References

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Reporting on Custom Answering Rules

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sky supported this idea  ·  Sep 11, 2024

15. Allow Import/Export of Analytics Live Reports Dashboards or Assign View Permission Per Dashboard.

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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16. Ability to Remove or Configure Dial-In Numbers in RCV

    13 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Fix Left click hold + Scrolling when copying SMS thread contents

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. RingCentral Admin Portal -- Phones & Devices User Phones --> Don't show RC APP status

    27 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Add a comments field to the Device Order process

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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20. text-to-speech feature for the disabled

    44 votes

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    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Sky supported this idea  ·  May 29, 2024