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Settings and activity

9 results found

  1. add a member to multiple call queue at once

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    my call queue shared this idea  · 

  2. Analytics portal access only for a small subset of numbers.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    my call queue shared this idea  · 

  3. needs a feature in online account will have a feature to show users that are on DND.

    1 vote

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    my call queue shared this idea  · 

  4. Log that shows when they turn their phone on DND, turn it back to available status

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    my call queue shared this idea  · 

  5. Allow remote control using app.ringcentral.com and mobile apps

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    my call queue shared this idea  · 

  6. Phone contacts sync with Microsoft Outlook

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Polling feature for RingCentral Video

    64 votes

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    Future Consideration  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    my call queue commented  · 

    Please bring back Polling in RingCentral Video Plat form

  8. Survey & Feedback after calls

    9 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  9. Text from the same main user number

    386 votes

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    67 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
    An error occurred while saving the comment
    my call queue commented  · 

    "This is for lakeside marine and motorsports
    We are using an extension (106) as receptionist.
    So the extension receives text through the main number
    But if it replies, it uses its primary number
    We want it to be able to reply from the main number"UID: 62873120028 Dane Michael. Company: Lakeside Marine and MotorsportsLouis Joseph Quino
    Email: marketing@lakesidemarine.com
    678) 322-7877