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I'm glad to announce that this feature is now available in your AI QM account. You can generate AI followup emails, as well as use various different templates to create the relevant emails.
See the attached GIF
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Description:
Currently, RingCentral voicemail boxes have the following limitations:Each voicemail box can have a maximum of 15 co-recipients.
Each user can be a co-recipient of up to 5 voicemail boxes.
Many customers, especially those in management or HR roles, require voicemail notifications to be accessible to a larger group. A common use case is for an employee call-in line, where multiple managers or supervisors need access to voicemails for absence tracking.Feature Request:
Increase the co-recipient limit per voicemail box beyond 15 users.
Allow greater flexibility in assigning users to multiple voicemail boxes.
Alternatively, provide an option to send voicemail notifications to a distribution list without individual user limits.This enhancement would help businesses improve workflow efficiency, particularly in team-based environments where multiple managers must oversee voicemail reports.
Customer also requested that Numbers assigned to ATA for FAX purposed must generate a FAX tone when number is called. IT should not introduce a Ringtone like it is being forwarded to Deskpone.