Settings and activity

179 results found

1. Assign CNAM to individual users direct numbers via Admin Portal

   49 votes

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   5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.

   Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.

   EJ supported this idea  ·  May 3, 2024

2. Switch to toggle back to the Old RingCentral App Layout

   62 votes

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   Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 17, 2024

3. Sync contacts from portal to deskphones

   60 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 15, 2024

4. Paging shortcut key

   15 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 11, 2024

5. Ability to add paging extensions to Presence settings of user extensions

   17 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 11, 2024

6. Separation of Fax and calls on a call queue when custom rule to Contact center is in effect

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 5, 2024

7. Call log feature to show who dialed the conference call outside of the customer's organization

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 4, 2024

8. Report to view what numbers were on a conference call

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 4, 2024

9. Conference call reporting

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 4, 2024

10. Inviting conference call via phone

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Apr 3, 2024

11. Ability to disable Ringout Feature for users

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Apr 1, 2024

12. Option to delete sms log report

    6 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    EJ shared this idea  ·  Mar 25, 2024

13. Inbound Call Lead Tracker

    3 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    EJ shared this idea  ·  Mar 23, 2024

14. Assigned shared line number to user extension

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Mar 20, 2024

15. Update CNAME for all Carries in US and Canada

    56 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Mar 19, 2024

16. CNAM for a mobile carrier

    106 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Mar 19, 2024

17. Porting in a google voice number

    2 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ shared this idea  ·  Mar 19, 2024

18. Compose fax on email and send it using Email-to-fax

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Mar 12, 2024

19. Option for the admin to view who disconnected the call

    47 votes

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    Under Review  ·  12 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    EJ commented  ·  Jan 24, 2024  ·  Edit…  ·  Delete…

    Customer wants to have a feature in Admin Portal Call Logs to view who disconnected the call.

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