Switch to toggle back to the Old RingCentral App Layout
Ability to have the ability to go back to Old RingCentral Layout
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Bill commented
New interface is very inefficient. Requires individually clicking on calls in the history/missed area to see what the phone number is/was. Need to be able to quickly reference the full information of the call as I scroll through the list. Having to stop to click to narrow down information is time consuming and unhelpful. I did not have a need for the dialpad to take up half the screen. Would be nice to be able to hide the dialpad and bring back the full call info at a glance.
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James commented
I am not sure why you ask this question... many people have voiced concern but you are doing nothing about it. So frustrating... it's like one day we go to your office and remove all your computers and make you start using paper and pencil, and the only response you get is "I understand, but we cannot do anything about it".
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James commented
The updates have destroyed my ability to communicate with my customers will relevant information since I can no longer see the number they are calling/texting from and I cannot see which of my numbers they have called/texted to. This is insane that you would make such changes that can virtually put your customers out of business.
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David commented
I prefer the "classic" view.
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Martow commented
Our staff would appreciate having an option to toggle back to the original RingCentral App. Our staff finds it very time consuming using the new version. We have a very busy practice and the new version is very frustrating.
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Junardin Clave commented
Customers should have an option to toggle back to the previous RingCentral Apps layout when software version is upgraded
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Stephanie commented
Very disappointed that y'all would do away with the "Classic" or "Old RingCentral App Layout." Just when I finally get things set up just so I am left with the inability to manipulate the GUI to how it works best for me. All the data is scrunched to one side with no means of streamlining it across the GUI for ease of navigation. I don't even need or use the dial pad. Please bring back "Classic" view as the existing view is too scrunched up (please see accompanying screenshot file). It's only logical.
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Lorraine commented
Please give us back the old version or at least an option to toggle between. I do not like not having the full screen of calls and a hugh dialpad which is unnecessary.
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Johnsilou Castillano commented
Multiple customers are used to the old interface of our RingCentral App, it would be best to add the option of using the old interface for customer convenience.