Settings and activity

177 results found

1. RingCentral Automator on Call Queue

   2 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  May 8, 2026

2. AI notes for Conference calls

   35 votes

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   Planned  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 30, 2026

3. allow auto reply sms to work in call queue

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Apr 2, 2026

4. call recording to be in one file for merged/transferred calls

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Feb 18, 2026

5. custom role for a user to access a specific site only

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Dec 15, 2025

6. Improve call log for call queue

   6 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Dec 5, 2025

7. Live Reports

   4 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Oct 15, 2025

8. Send Fax to multiple extension/recipient

   88 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Sep 15, 2025

9. Receive Fax in Multiple RC App Users

   23 votes

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   New  ·  13 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Sep 15, 2025

10. Add the ability to enable/disable the AI Notes feature on transferred calls.

    15 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 10, 2025

11. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

    17 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 9, 2025

12. Add an option to Announce the caller's phone number when listening to voicemails

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 5, 2025

13. Two-way Call Recording Announcement

    29 votes

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    New  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 4, 2025

14. enhancement on the robocall mitigation feature

    44 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 4, 2025

15. RingEX for HubSpot: Log AI SmartNotes and Call Transcripts

    20 votes

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    New  ·  5 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 4, 2025

16. RingCentral for SalesForce: MVP Sync with Salesforce Contacts

    17 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 4, 2025

17. Access call queue history from iOS/Desktop App

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 3, 2025

18. Simplify call forwarding procedure

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 1, 2025

19. Include the phone state in the data analytics for examples time spent in DND

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 1, 2025

20. CNAM should include numbers.

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 27, 2025