Settings and activity

161 results found

1. CNAM should include numbers.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 27, 2025

2. customize downloading call log reports

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 27, 2025

3. Option to Restore Deleted users with their call history

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 27, 2025

4. Customer wants to add fax forwarding

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 27, 2025

5. External fax Forwarding Notification

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 27, 2025

6. Fax forwarding for dedicated fax number

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 27, 2025

7. Feature Add: Being able to receive codes from Verification short codes

   52 votes

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   New  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 25, 2025

8. Disable prompt to press 1 when receive call on external phone number

   18 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 25, 2025

9. Monitor calls that are in conference

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 20, 2025

10. Reputation Management support for phone numbers being flagged as Spam.

    34 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 20, 2025

11. Disable free accounts on specific domains

    10 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 20, 2025

12. 2 extensions on one app, texting included

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 20, 2025

13. Option to select different fonts in the messaging.

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 20, 2025

14. Forward faxes to a external number

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 18, 2025

15. Fax forwarding from ring central to external app or number

    21 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 18, 2025

16. Incoming Call Announcement - Press 1 - Disable for Queues

    55 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 18, 2025

17. RC Fax account forwarding to external fax number

    27 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 15, 2025

18. Audit Trail Enhancements

    244 votes

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    68 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    EJ supported this idea  ·  Aug 15, 2025

19. Spam and Robo Calls

    49 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 14, 2025

20. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    87 votes

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    Planned  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 13, 2025