Settings and activity

174 results found

1. call recording to be in one file for merged/transferred calls

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Feb 18, 2026

2. custom role for a user to access a specific site only

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Dec 15, 2025

3. Improve call log for call queue

   6 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Dec 5, 2025

4. Live Reports

   4 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Oct 15, 2025

5. Send Fax to multiple extension/recipient

   83 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Sep 15, 2025

6. Receive Fax in Multiple RC App Users

   14 votes

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   New  ·  8 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Sep 15, 2025

7. Add the ability to enable/disable the AI Notes feature on transferred calls.

   7 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Sep 10, 2025

8. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Sep 9, 2025

9. Add an option to Announce the caller's phone number when listening to voicemails

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Sep 5, 2025

10. Two-way Call Recording Announcement

    27 votes

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    New  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 4, 2025

11. enhancement on the robocall mitigation feature

    39 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 4, 2025

12. RingEX for HubSpot: Log AI SmartNotes and Call Transcripts

    20 votes

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    New  ·  5 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 4, 2025

13. RingCentral for SalesForce: MVP Sync with Salesforce Contacts

    17 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 4, 2025

14. Access call queue history from iOS/Desktop App

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 3, 2025

15. Simplify call forwarding procedure

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 1, 2025

16. Include the phone state in the data analytics for examples time spent in DND

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Sep 1, 2025

17. CNAM should include numbers.

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 27, 2025

18. customize downloading call log reports

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 27, 2025

19. Option to Restore Deleted users with their call history

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 27, 2025

20. Customer wants to add fax forwarding

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Aug 27, 2025