When outgoing calls display only a phone number without our business name, clients often do not answer. This has been impacting our ability to connect effectively and is beginning to affect my business.

Please enable the feature to display our business name alongside our number on outgoing calls to help resolve this issue.

Thank you for your attention to this matter.

This is very critical to our business with the increased number of SPAM calls, so clients are not missing/ignoring important calls thinking it is spam/telemarketers.

This is very critical to our business that we do not come up as spam when calling mobile phones. We would like a solution to this issue.

I am losing business because patients are not returning my calls

Absolutely!

Hello,
For som
e time now my patients from the business phone and no one has been picking up. I tried calling real Ives and friends from my business phone and only the number was showing up and not the business name. I decided to call RingCentral today to figure out what the issue is and why this is happening.

After I spoke with a Tech Support team member she explicitly told me that this is a known limitation of RingCentral that the caller ID will never show to mobile phones, but only to landline phones.

I was never told this when I was being sold this product and I feel scammed and my business itself as well as my patients have been harmed because of this issue. They all have been under the impression that this number is a robot and not a business because they never saw the color ID.

If this is true, I will be proceeding with American Express to get every penny I have spent on you all to be returned, and I will be going with a different carrier as this has harmed not only people but my business.

I look forward to your response immediately.

Thank You

Hello, Whenever Im calling my clients, chauffeurs or anyone, My caller ID on my main phone number which is 8004453519 is showing Free injury inc. I need this to be removed asap.

Numbers without the name of the business result in calls not being answered.

Having Issue with outbound caller Id sometimes it shows "Via Ring Central or 11 others'-Primary number is still not showing as the outbound caller id
when calling certain number (verizon) it's showing "Via Ring Central or 11 others'