Settings and activity
16 results found
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3 votes
Stephen
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14 votesStephen
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35 votesStephen
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20 votesStephen
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49 votes
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67 votes
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207 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, this is under development now. Current plan is to have available late Q4 2024. Will keep everyone updated if dates change. Thank you! -
21 votes
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17 votesFuture Consideration ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.
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I would like to be able to back up and restore all configuration settings from the Admin Portal to a file, to be able to be restored in the event they are lost. This should include at the least everything in the Phone System menu, and User Settings Templates. We have spent many dozens of hours configuring our system, so we want to be sure we have all this information saved in case it is lost somehow.