Settings and activity
8 results found
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23 votes
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Derek
shared this idea
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194 votes
Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app. This is because the desktop app has deeper access to your device that a browser simply isn't allowed to have for security reasons — browsers intentionally limit what a website can do with your screen, keyboard, and mouse to protect users.
Bringing remote control to the browser would require the desktop app to be updated to work with those browser limitations, which is a significant undertaking relative to how this feature is used today. After evaluating it, we've decided this isn't something we'll be building, and we're closing this request.
If remote control is something you rely on, we'd recommend joining meetings from the RingCentral desktop app rather than the browser.See Requesting and approving remote desktop control.
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4 votes
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7 votes
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22 votes
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53 votes
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328 votes
SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.
SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026
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8 votes
Hi All, I would like to ask that the new Ring Central Scheduler is provided via a .msi or .exe file. Currently you have to log into the Microsoft Store to be able to get the Outlook Addin. For organizations that do not have Office 365 and have Exchange on premise turns this process of having to create a MS user for each employee and then logging that user into the MS Store just to be able to download the RC Scheduler. Please provide an .msi or .exe file to avoid these extra steps.