Settings and activity
48 results found
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465 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Update January 2024: This is now panned for Q2 2024
Good news! We're planning to implement support for SIP cancel cause=200 "call answered elsewhere" for simultaneous ringing calls. Implementation of this SIP standard will prevent misleading missed call notifications from being reported when the simultaneous ringing call is answered by someone in the group. The feature is planned, but may not get delivered until Q1 2024. We will keep this post updated when we have a more specific date!
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4 votes
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12 votes
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13 votes
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31 votesUnder Review ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.
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80 votes
An error occurred while saving the comment -
9 votes
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8 votes
An error occurred while saving the comment 
Lynce
commented
To be able to share custom status that would show in the HUB and in the contacts, not just in the messaging thru the RC App.
When a task it created, there should be an option to sent notification through email or to have at least a pop-up notification from RC Mobile and Desktop App on the set due date of the task.