Settings and activity

51 results found

1. Add queues to presence keys

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Nathanael supported this idea  ·  Jul 4, 2024
   Nathanael shared this idea  ·  Apr 6, 2022

2. Adjust how missed calls are categorized for group calls

   478 votes

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   61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

   Nathanael supported this idea  ·  Jul 4, 2024

3. Admin able to review all messages.

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nathanael supported this idea  ·  Jul 4, 2024

4. Add emergency location to User Phones list and add ability to export list

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Account Wide Anonymous Caller Rejection

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. System wide blocking of spam numbers to all extensions

   36 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Desk Phone presence

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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8. Add Any and All Extensions to Presence List

   33 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nathanael supported this idea  ·  Jul 4, 2024

9. Dial a call queue from a button

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nathanael supported this idea  ·  Jul 4, 2024

10. Call queue groups should also be visible on the HUD

    77 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Nathanael supported this idea  ·  Jul 4, 2024

11. Allow Queue Extension on Phone Line Keys through Presence

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nathanael supported this idea  ·  Jul 4, 2024