← RingCentral Ideas

Settings and activity

36 results found

  1. Allow agents to block number in RingCX

    6 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  2. would like digital interactions to prompt the agent only after they finish the call, not while the call is in progress

    4 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  3. Extend RingCX Call History View to 30 Days

    11 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  4. For Engage Digital - Add action to perform another check so it will not pushed to that agent who then has to transfer

    1 vote
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Admin →
    How important is this to you?
    Christine shared this idea  · 

  5. Reject incoming calls in the Queue and do not be routed to the next available member.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Christine shared this idea  · 

  6. Reject incoming calls in the Queue and do not be routed to the next available member.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Christine shared this idea  · 

  7. Bulk editing of users in the account

    1 vote
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Christine commented  · 

    Bulk editing of users in the account

    Christine shared this idea  · 

  8. prohibit sending SMS

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  9. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    107 votes
    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  10. Disable RC Apps side panel feature icons FAX, Message, and Video features from users

    6 votes
    New  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Christine shared this idea  · 

  11. Ability to disable pop up on the incoming call using RingCentral app

    74 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  12. Text history will show once clicking on new text and typing the contact name - instead of going to the Inbox

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Christine shared this idea  · 

  13. merged 2 shared lines

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Christine shared this idea  · 

  14. Email notification for changes on the account

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  15. Screenshare Annotation / Drawing Features

    4 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  16. Only allow Voicemail greetings to be changed

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  17. RingCentral APP to be added to my apps instead of going to admin portal

    5 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 

  18. Check Numbers for the CNAM in Bulk

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Christine shared this idea  · 

  19. Modify default voicemail greeting on RC MVP app

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Christine shared this idea  · 

  20. Missed call should show on extensions that does not answer call in ring group or call queue

    20 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Christine supported this idea  · 
← Previous 1