Settings and activity

13 results found

1. Text-to-speech option for Voicemails for Call Queues

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Nov 3, 2024

2. Viewing failed fax attachments

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Oct 15, 2024

3. call offers for the longest wait time

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Aug 15, 2024

4. Specific Ring tone Request for Polycom phones per IVR, Site, or Ring Group

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Jul 29, 2024

5. Callers phone number will show when the call is transferred to another extension

   12 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  May 6, 2024

6. Needs to have all of their fax extensions to be removed from their entire company's RC app chatroom

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Jan 9, 2023

7. To be able to Sign-out all agents in BULK

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. New RingCentral - no date stamp for text messages from the day of

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

9. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

   18 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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10. Send Fax through FastFax integration

    10 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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11. block incoming caller ID

    39 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Auto reply SMS to missed calls

    122 votes

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    Planned  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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13. Feature to remove the press 1 option on call queue calls

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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