Settings and activity

19 results found

1. Check Numbers for the CNAM in Bulk

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   Christine shared this idea  ·  Dec 11, 2024

2. Modify default voicemail greeting on RC MVP app

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   Christine shared this idea  ·  Dec 10, 2024

3. Missed call should show on extensions that does not answer call in ring group or call queue

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   Christine supported this idea  ·  Nov 21, 2024

4. Contact Center Dashboards

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   Christine shared this idea  ·  Nov 21, 2024

5. Phone device that automatically pick up calls

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   Christine shared this idea  ·  Nov 13, 2024

6. Polycom VVX 450 Auto login

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   Christine shared this idea  ·  Nov 12, 2024

7. Text-to-speech option for Voicemails for Call Queues

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   Christine shared this idea  ·  Nov 3, 2024

8. Viewing failed fax attachments

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Oct 15, 2024

9. call offers for the longest wait time

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Aug 15, 2024

10. Specific Ring tone Request for Polycom phones per IVR, Site, or Ring Group

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  Jul 29, 2024

11. Callers phone number will show when the call is transferred to another extension

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    2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  May 6, 2024

12. Needs to have all of their fax extensions to be removed from their entire company's RC app chatroom

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  Jan 9, 2023

13. To be able to Sign-out all agents in BULK

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. New RingCentral - no date stamp for text messages from the day of

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

15. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    20 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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16. Send Fax through FastFax integration

    10 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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17. block incoming caller ID

    40 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Auto reply SMS to missed calls

    123 votes

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    Planned  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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19. Feature to remove the press 1 option on call queue calls

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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