Settings and activity

17 results found

1. Missed call should show on extensions that does not answer call in ring group or call queue

   14 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Nov 21, 2024

2. Contact Center Dashboards

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   Christine shared this idea  ·  Nov 21, 2024

3. Phone device that automatically pick up calls

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Nov 13, 2024

4. Polycom VVX 450 Auto login

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Nov 12, 2024

5. Text-to-speech option for Voicemails for Call Queues

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Nov 3, 2024

6. Viewing failed fax attachments

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Oct 15, 2024

7. call offers for the longest wait time

   7 votes

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   New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Aug 15, 2024

8. Specific Ring tone Request for Polycom phones per IVR, Site, or Ring Group

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Jul 29, 2024

9. Callers phone number will show when the call is transferred to another extension

   13 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  May 6, 2024

10. Needs to have all of their fax extensions to be removed from their entire company's RC app chatroom

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Christine shared this idea  ·  Jan 9, 2023

11. To be able to Sign-out all agents in BULK

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. New RingCentral - no date stamp for text messages from the day of

    111 votes

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    6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

13. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    18 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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14. Send Fax through FastFax integration

    10 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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15. block incoming caller ID

    39 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Auto reply SMS to missed calls

    123 votes

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    Planned  ·  23 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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17. Feature to remove the press 1 option on call queue calls

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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