Settings and activity

66 results found

1. Option to Edit Call Handling and Forwarding on user template

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Jun 7, 2024

2. Enable syncing of contact/address book across all users

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   130 votes

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   28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Mariel supported this idea  ·  Jun 3, 2024
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   Mariel commented  ·  Jun 3, 2024  ·  Edit…  ·  Delete…

   I have a customer calling to ask about the same feature. Do we have any estimated date when this feature will implement?

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3. Remove missed call from queue members if answered

   223 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this feature here.

   Mariel supported this idea  ·  May 22, 2024

4. Limit reached on RC phone app

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  May 18, 2024

5. Ability to click PICK UP key on the Desk phones, if the call is coming from Call Queue

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mariel shared this idea  ·  Dec 4, 2023

6. Acturis Integration

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mariel shared this idea  ·  Dec 21, 2023