Settings and activity

70 results found

1. AI Receptionist Repeats Transfer Prompts

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Oct 28, 2026

2. AI Receptionist Verbal Phrasing

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Oct 28, 2026

3. RCV Background for ARM-based Copilot+ PC

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Oct 27, 2026

4. Performance Reports to Sync with Business Analytics Report

   36 votes

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   Under Review  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Oct 23, 2026

5. Coaching page (Scorecard tab)

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Oct 1, 2026

6. Redtail AI Summary

   3 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Sep 10, 2026

7. Ability to send and receive MMS (picture/video messaging) for Canadian phone numbers.

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Aug 24, 2026

8. Rate Center Changes

   18 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Jul 27, 2026

9. SMS Shared inbox: Resolve feature

   16 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mariel supported this idea  ·  Jun 25, 2026

10. Disable Automatic Resolved Tagging & Retain Message History

    45 votes

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    New  ·  17 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  Jun 4, 2026

11. Configurable Auto-Resolve Settings for SMS Shared Inbox

    33 votes

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    New  ·  9 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  Jun 3, 2026

12. Robo Call Hang up feature

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  Jun 1, 2026

13. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

    16 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  Jun 1, 2026

14. Custom Rule for Internal Transfer

    18 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  May 26, 2026

15. Enable SMS for UK numbers

    127 votes

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    37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminMarijn (Product Management Director, RingCentral) responded

    UK Mobile numbers are now available for use with SMS services.

    Mariel supported this idea  ·  May 18, 2026

16. Feature Request – Automatic Microsoft 365 Contact Sync in RingCentral Mobile App

    3 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  May 15, 2026

17. Automatically Sync SMS and voicemail to RingSense and Integrated CRM

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  May 4, 2026

18. Incoming voicemails, i.e. customer leaving a voicemail for a RingSense user

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  May 4, 2026

19. RC Fax account forwarding to external fax number

    36 votes

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    4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  Apr 29, 2026

20. Add "Unsend" support to RingCentral SMS

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mariel supported this idea  ·  Apr 21, 2026