← RingCentral Ideas

Settings and activity

20 results found

  1. Allow to send faxes to non T38 transmission

    11 votes
    New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Mariel supported this idea  · 

  2. Moving Billing Item to anther cost center

    4 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Mariel commented  · 

    Hi,

    This is also missing on this UID: 63485530007

    Since customers need to move users to different cost centers and we are talking about thousands of users here, it would be very beneficial if this option were added to their service web.

    We tried using the template, but it was not as straightforward as expected.

  3. Ability to login on the app for a Call Queue extension

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Mariel supported this idea  · 

  4. Personalize CNAM

    20 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Mariel supported this idea  · 

  5. outbound caller ID options on desk phones

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Mariel supported this idea  · 

  6. Have an option to receive faxes simultaneously by email and fax machine

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mariel supported this idea  · 

  7. RingCentral Deskphones and RingCentral Phone Applications are not synced. When answering a call on the computer application, the deskpho...

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging  ·  Admin →
    How important is this to you?
    Mariel supported this idea  · 

  8. Allow Desktop app to make outbound calls using Mobile License

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Mariel commented  · 

    Hi Team,

    Currently, mobile users (NO RINGEX LICENSE) are unable to make calls from the DESKTOP APP but can on the mobile app. It would also be helpful for the customer if mobile license holders could make calls using their desktop app.

    Mariel supported this idea  · 

  9. Group Text Messaging

    85 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mariel supported this idea  · 

  10. RingCentral Archiver: Customer Must be able to sync or backup current and existing data even if Archiver was just setup

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mariel supported this idea  · 

  11. allow call queue managers to view all user performance reports

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mariel supported this idea  · 

  12. Allow multiple participants in conference call using Mitel phone

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Mariel supported this idea  · 

  13. Allow Infinite Call Looping in Call Queue

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Mariel supported this idea  · 

  14. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    164 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Mariel supported this idea  · 

  15. Option to Edit Call Handling and Forwarding on user template

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mariel supported this idea  · 

  16. Enable syncing of contact/address book across all users

    124 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Mariel supported this idea  · 
    An error occurred while saving the comment
    Mariel commented  · 

    I have a customer calling to ask about the same feature. Do we have any estimated date when this feature will implement?

  17. Remove missed call from queue members if answered

    216 votes
    28 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mariel supported this idea  · 

  18. Limit reached on RC phone app

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Mariel supported this idea  · 

  19. Ability to click PICK UP key on the Desk phones, if the call is coming from Call Queue

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mariel shared this idea  · 

  20. Acturis Integration

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Mariel shared this idea  ·