Settings and activity

63 results found

1. Transfer and Add feature in HUD on RC app

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Jun 17, 2021

2. Enable Short Code Dial Plan

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Jun 16, 2022

3. Filter Option for Number Inventory in Call Log and Analytics

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Aug 9, 2022

4. Data that shows time and date of call refusals in Analytics, Performance report

   24 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Mar 3, 2021

5. Call Screening on RC Unified App

   23 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Hannah shared this idea  ·  Feb 16, 2021

6. Relocate the chat icon or save button - mobile device

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Sort call queue members by name

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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8. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

   11 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Hannah supported this idea  ·  Mar 4, 2024

9. Group Text Messaging

   94 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Option to remove 'Auto Answer' toggle from Ring Central Phone (desktop).

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Hannah commented  ·  Nov 28, 2022  ·  Edit…  ·  Delete…

    This would allow more evenly distributed calls for agents rather than a lopsided sum from agents

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11. Be able to allow/restrict video recordings for RingCentral Video to certain users

    10 votes

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    Needs More Information  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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12. Create Security Groups for restricting and granting access to phone numbers / Caller IDs

    22 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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13. Archiver Disconnect Notifications

    29 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Interaction w/ IVR Allows Callers to Remain

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Ability for agent to stay on the line after transferring to an external number.

    39 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. RC app to work with android auto

    21 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Create a SPAM WARNING when spoofed PSTN inbound calls match a number within the RC Tenant

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Email Notification for all Incidences (Service Down)

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Be able to delete export report manually from RC app

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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