← RingCentral Ideas

Settings and activity

55 results found

  1. International calls report

    25 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  2. DND - Presence Key Notification

    34 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  3. Ability to group and sort HUD contacts

    11 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  4. Abandoned Call Tracking Feature

    43 votes
    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  5. ivr visual editor pdf options

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  6. Call Queue - "Allow members to change their queue status"

    29 votes
    6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  7. run user status report

    40 votes
    Under Review  ·  9 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  8. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    34 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  9. Ability to Include/Exclude CCRNs in Caller ID Restriction Settings on Service Web

    20 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  10. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    55 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  11. Allow Administrator to disable "Auto-answer call" feature

    90 votes
    New  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 
    An error occurred while saving the comment
    Hannah Tieu commented  · 

    There should be a way for Admins to view which users has the Auto-answer feature enabled in the RingCentral app so that Admins can keep track of more evenly distributed calls for agents.

  12. Warm Transfer show original caller ID

    8 votes
    Implemented  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  13. Add AWAY Option for chat

    41 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Hannah Tieu supported this idea  · 

  14. Contact Directory be automatically integrated with RingCentral account's Company directory

    10 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Hannah Tieu shared this idea  · 

  15. Direct line into a meeting

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Hannah Tieu shared this idea  · 

  16. Provisioning file for MS teams provisioning/manual provisioned phones

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Hannah Tieu shared this idea  · 

  17. Feature Request: Glip Direct Message Filtered Alphabetically

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Hannah Tieu shared this idea  · 

  18. Feature to add more than one Contact Information when creating a case through support.ringcentral.com

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah Tieu shared this idea  · 

  19. Call Me number not saved when inputted in RC app on mobile

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Hannah Tieu shared this idea  · 

  20. Ribbon Option in Outlook for RC Scheduler Outlook Add-In

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Hannah Tieu shared this idea  · 
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