← RingCentral Ideas

Settings and activity

13 results found

  1. Show the license type for numbers in the inventory

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Grace commented  · 

    Also, if it's possible to show which extension the number belongs to befor it was placed to inventory for better bookkeeping.

  2. ability to rate the call

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace shared this idea  · 

  3. payment receipt

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. allow super admin to delete meetings

    3 votes
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  5. Persistent Notification Dot for Missed Calls

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Grace commented  · 

    Additionally, it would be better to have push notifications on the mobile app for missed calls especially during after hours for better visibility and immediate action if needed.

  6. Setup a prompt where callers will be prompted to press a keep to prove that they are not ROBOCALLS

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Performance Reports to Sync with Business Analytics Report

    14 votes
    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. Signing Off the app should remove the member from the call queue

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Missed Calls/Abandoned Calls KPI in Analytics Portal though the call has been answered by other call queue memebers.

    6 votes
    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Grace shared this idea  · 

  10. Notify sender AND recipient of blocked robocalls

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Stop SMS from sending on customer on campaign

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Export Mac address list

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Outlook Contact Sync with Subfolders

    30 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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