Settings and activity

27 results found

1. Add Voicemail Transcription for Contact Center

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Oct 24, 2024

2. Report Analytics for Outbound Call and Faxes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Oct 23, 2024

3. See all support cases in the support portal

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Aug 21, 2024

4. RingCentral for Intune on Desktop

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Jul 15, 2024

5. Audit Trail Scheduled Reporting

   10 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Jul 15, 2024

6. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Jul 12, 2024

7. Need a click to dial feature for the RC for Google Chrome Extension

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   Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Jul 10, 2024

8. Presence sync bidirectional visual delay

   25 votes

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   New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Jul 1, 2024

9. Longer Data Retention For Analytics Portal

   21 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark Joaquin supported this idea  ·  Jun 13, 2024

10. RCX - Ability to have agents share my stats to sup at end of shift without exporting full page

    6 votes

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Mark Joaquin supported this idea  ·  May 15, 2024

11. RingCX AHT Custom Formula

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Mark Joaquin supported this idea  ·  Apr 10, 2024

12. Sync Company Calendar With Custom Rule

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    Under Review  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Mark Joaquin shared this idea  ·  Jan 24, 2023

13. Call Queue: Simultaneous | Add more than 50 members

    19 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Joaquin commented  ·  Jun 27, 2023  ·  Edit…  ·  Delete…

    Increase Call Queue SImultaneous Ring Above 50 users

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14. RingCentral For MS Teams logins

    4 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Mark Joaquin commented  ·  Sep 25, 2023  ·  Edit…  ·  Delete…

    I like to be in a position where RingCentral app automatically logs in when I start MS Teams.

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15. Have an option always ring on RC app desktop to ring indefinitely

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Joaquin shared this idea  ·  Aug 14, 2023

16. Download and back up your data automatically

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Feature Request - Automated Custom Rules for Annual Announcements

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Enable SMS for UK numbers

    85 votes

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    Future Consideration  ·  32 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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19. CallerID Name in UK

    16 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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20. conference call for call queue member

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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