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Settings and activity

6 results found

  1. Show "My extension" as the default view once User Logs in to the Admin Portal

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Redson shared this idea  · 

  2. Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Redson shared this idea  · 

  3. Simultaneous protocol to be added in call queue overflow

    6 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Redson shared this idea  · 

  4. The default key 1 and 2 under Presence option in Admin Portal can be edited and change for other user ext number.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Redson shared this idea  · 

  5. Adjust how missed calls are categorized for group calls

    473 votes

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    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Redson commented  · 

    cx ci to know if theres a way for users inside call queue group to get a different action instead of "missed call" when the other user inside that group already answered the call so that theres no need for them to think for that call to be called back.

  6. Conference Call: Drop/Remove individuals during call

    97 votes

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    7 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Redson commented  · 

    To be able to save time not creating another conference call for other attendees that are in the same room.