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    Redson shared this idea  · 
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    Redson shared this idea  · 
  3. 2 votes

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    Redson shared this idea  · 
  4. 2 votes

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    Redson shared this idea  · 
  5. 462 votes

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    Update January 2024: This is now panned for Q2 2024


    Good news! We're planning to implement support for SIP cancel cause=200 "call answered elsewhere" for simultaneous ringing calls. Implementation of this SIP standard will prevent misleading missed call notifications from being reported when the simultaneous ringing call is answered by someone in the group. The feature is planned, but may not get delivered until Q1 2024. We will keep this post updated when we have a more specific date!

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    Redson commented  · 

    cx ci to know if theres a way for users inside call queue group to get a different action instead of "missed call" when the other user inside that group already answered the call so that theres no need for them to think for that call to be called back.

  6. 91 votes

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    Redson commented  · 

    To be able to save time not creating another conference call for other attendees that are in the same room.