← RingCentral Ideas

Settings and activity

6 results found

  1. Show "My extension" as the default view once User Logs in to the Admin Portal

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Redson shared this idea  · 

  2. Email Notifications received by Users after being added for Automatic Call Recording should have an option for it to be disabled on the ...

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Redson shared this idea  · 

  3. Simultaneous protocol to be added in call queue overflow

    6 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Redson shared this idea  · 

  4. The default key 1 and 2 under Presence option in Admin Portal can be edited and change for other user ext number.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Redson shared this idea  · 

  5. Adjust how missed calls are categorized for group calls

    473 votes
    60 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    An error occurred while saving the comment
    Redson commented  · 

    cx ci to know if theres a way for users inside call queue group to get a different action instead of "missed call" when the other user inside that group already answered the call so that theres no need for them to think for that call to be called back.

  6. Conference Call: Drop/Remove individuals during call

    97 votes
    7 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica H. (Admin, RingCentral) responded
    Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.
    An error occurred while saving the comment
    Redson commented  · 

    To be able to save time not creating another conference call for other attendees that are in the same room.