Settings and activity

6 results found

1. Add Poly Voyager Focus 2 to the support headset list

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brad shared this idea  ·  Feb 2, 2022

2. All SMS from RC (including voicemail notifications) should be included in a log.

   7 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Brad shared this idea  ·  Apr 13, 2023

3. Add Remote Control feature to RC Desktop App - Video

   194 votes

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   74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   Meeting participants can request remote desktop control while someone is sharing their screen, and the presenter approves with a click. This has been available for some time in video meetings on the desktop app. See Requesting and approving remote desktop control.

   
   

4. Custom Rules - Include Name of Rule On Each Step/Screen

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Account-Wide Holiday Settings and/or Holiday Templates

   253 votes

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

6. The ability to re-order Custom IVR answering rules

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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