Settings and activity

77 results found

1. Customer consent for recording calls

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Mar 6, 2024

2. Outbound Automatic Call Recording filter when calling certain US location that requires 'Two Party Consent'

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Mar 6, 2024

3. Block call recording for two party consent states

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   4 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Morgan shared this idea  ·  Mar 6, 2024

4. Automatic Call recording to not record in states where recording is not allowed.

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Mar 6, 2024

5. Internal call recording per user disable feature for automatic call recording

   23 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Morgan supported this idea  ·  Mar 6, 2024

6. Show the temporary numbers assigned to numbers being ported into RingCentral.

   1 vote

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Morgan shared this idea  ·  Feb 21, 2023

7. Publicly accessible Performance Reports in the RingCentral Analytics portal.

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Morgan shared this idea  ·  Sep 8, 2023

8. Saved Performance reports and Subscriptions can only be accessed by the user who created them

   26 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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9. Allow Admins to Edit Other Admin/User Subscriptions

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Reports to be edited by others

    21 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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11. customize corporate directory

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. We would like to partition the corporate directory by site

    13 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Remotely manage user status

    30 votes

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    Implemented  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page

    21 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. A feature for automatically changing the User's call queue status during After Hours

    11 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Stop Queue Call from Ringing on Offline Users!

    51 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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17. An overview, within the User Settings, of all group memberships.

    88 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now available as an additional drop down in the User Settings.