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Call Recording Capacity Report

Call Recording Capacity Report- there are calls that are not being recorded and one of the reason is the call recording max capacity 100k for auto call recording. We would like to have a reporting where we can see how full the call recording to avoid having this type of issue.

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  • Dannie commented  ·   ·  Report

    Would be nice if Ring Central had a tier approach to recordings for larger customers.

    Tier 1- 100K
    Tier 2- 200K
    Tier 3- based on call volume average would be your 30 day limit of recordings

  • Dannie commented  ·   ·  Report

    For a company that is larger, 100K can be exhausted in less than a week.

    Increase is needed for larger customers