call recording
There should be an option to keep the recording for more than 90 days. Sometimes customers visit us back, and in case of some cases, we have to take out recording for last six months too. There must be an option either to transfer the call recording through FTP or save the recording for at least two years minor maximum of 2 years.
22
votes
Manas
shared this idea
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Svet
commented
Yes, I second this idea. I'd like to have to call recordings not in an archiver but available on the app itself.
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Super
commented
Intro to RingCentral Archiver
https://support.ringcentral.com/article-v2/8913.html?brand=RC_US&product=RingEX&language=en_US -
Yvonne
commented
Yes especially when it's for a law firm. We need our call recordings with clients for at least 12 months.