Settings and activity
6 results found
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1 vote
Office
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4 votesOffice
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2 votes
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79 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hi all, this is now available for desktop and mobile app in a Beta state. Learn more about this functionality here.
Thank you!
An error occurred while saving the comment Office
commented
I have used Zipwhip for several years, they have a very convenient feature that allows admin to save SMS Templates with placeholders so that we can repeatedly send the same message as needed.For example, a Template named "Prescription Reminder":Hi [First Name], it's time to update your prescription. Dr. Holcomb has availablility next week to see you. Let's get you booked!This Template can be chosen from a dropdown and sent to multiple people with 1 click as an anonymous group message.This feature does not exist in RingCentral, I have talked with support several times.Thanks.
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122 votes
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8 votes
Please add a very simple feature to allow the admin to choose default setting for Group Text.My team never sends a group text, but often sends a text to a group of people without them knowing they're in a group.Unfortunately, my team must "uncheck" the Group Text box EVERY single time. Please allow use to set a default setting for Group text.This feature does NOT exist in RingCentral, I have talked with support several times.Thanks