Settings and activity

7 results found

1. Requesting to have an optio to identify transferred calls to overflow call queue and unanswered calls from the abandoned calls KPI in li...

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   CHARMAINE shared this idea  ·  Jul 29, 2022

2. Feature request:Presense for RingCentral Unified App

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   Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   CHARMAINE shared this idea  ·  Oct 28, 2020

3. Requesting feature to lock the settings of Polycom phone

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   CHARMAINE shared this idea  ·  Sep 20, 2021

4. Requesting to have a feature for Dropped Calls History Report

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   CHARMAINE shared this idea  ·  Apr 26, 2022

5. Requesting to have a feature to hear engage tone/busy tone if the user has a call.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   CHARMAINE shared this idea  ·  Sep 20, 2021

6. Update RingCentral to IPV6 *URGENT*

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Adjust how missed calls are categorized for group calls

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   59 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status