Settings and activity

34 results found

1. IVR Auto Recept Programmable Timeout and Destination Programming

   21 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Remove access to turn off Queue calls

   21 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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3. Call Queue Analytics > Agent "accepting calls" time tracking

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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4. VM Notifications to email (Outlook)

   13 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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5. Resend Welcome Email to Super Admin after 48-hour expiration

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Ability to bypass IVR (to have humans answer phone) without creation of Custom Rule

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Sharepoint integration within RC App

   26 votes

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   Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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8. Call Recordings Bug

   16 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. See "Do Not Disturb" status (from Hard Phones) remotely

   13 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Request for customizable Welcome messages

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Ability to use AD group membership for SSO versus email

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Enable/Disable OnDemand Call Recording by user (not system wide)

    79 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. RingEX PCI Compliance

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. do not display missed call message on hardphone when softphone answers the call

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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