← RingCentral Ideas

Settings and activity

35 results found

  1. Tiered Dispositions

    6 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  2. IVR Auto Recept Programmable Timeout and Destination Programming

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Remove access to turn off Queue calls

    21 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Call Queue Analytics > Agent "accepting calls" time tracking

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  5. VM Notifications to email (Outlook)

    13 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  6. Resend Welcome Email to Super Admin after 48-hour expiration

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Ability to bypass IVR (to have humans answer phone) without creation of Custom Rule

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Sharepoint integration within RC App

    26 votes
    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  9. Call Recordings Bug

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. See "Do Not Disturb" status (from Hard Phones) remotely

    12 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  11. Request for customizable Welcome messages

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Ability to use AD group membership for SSO versus email

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Enable/Disable OnDemand Call Recording by user (not system wide)

    72 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. RingEX PCI Compliance

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  15. do not display missed call message on hardphone when softphone answers the call

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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