← RingCentral Ideas

Settings and activity

12 results found

  1. Bulk Delete All Voicemails

    82 votes
    12 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html

  2. Hide Contacts from RingCentral Contacts List

    51 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

  3. RingCentral Classic Install / Uninstall

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Able to see what RC Application that user are using (Mobile or PC app).

    13 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  5. Auto reply SMS to missed calls

    128 votes
    Planned  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. Hide User listing in directory

    34 votes
    Implemented  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    53 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Simplify call forwarding procedure

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  9. Don't move page with keyboard when editing a comment

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Forward a voicemail message to another extension from RingCentral App, or by phone

    33 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Ability to save your Ring Central App preferences

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Favorite Contacts in new app.

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    LAURIE commented  · 

    The new app (RC v21.1.30.746) only allows users to re-select former Favorites - their favorites from the classic app. How are new Favorites created? Users should be able to designate ANY frequently contacted contacts as Favorites, but the new app does not seem to allow for it.In addition, the Favorite list only appears under "Message", not Contacts. We do not use RC Messaging here, we only use RC as a phone/fax system.Need to create new Favorites and they need to be included as a header in Contacts.