Simplify call forwarding procedure
It would be great to add a button on the app or dial pad that allows unconditional call forwarding by pressing it and typing a name or number. That way users can change forwarding state and destination quickly, rather than go to the service portal and change it each time.
9
votes
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David commented
Almost all PBX and VoIP systems have the ability to enable call forwarding for an extension via dialing a code from a desk phone. RingCentral lacking this feature prevents the users from controlling the call forwarding in the way they are used to from previous phone systems.