Settings and activity

8 results found

1. Be able to switch to night message menu when hitting DND button

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   James Coucoulas supported this idea  ·  Feb 12, 2025

2. Holiday/Night Button

   91 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   James Coucoulas supported this idea  ·  Feb 12, 2025

3. CMMC Compliance

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   James Coucoulas supported this idea  ·  Feb 11, 2025

4. RingSense: Customizable Powerskill Benchmarks

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   23 votes

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   0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   This feature is now available to admins.

   As an admin, you can navigate to Coaching → PowerSkills. For applicable PowerSkills, you’ll see an option to edit the target range, which allows you to define the ideal range for each PowerSkill.

   James Coucoulas supported this idea  ·  Apr 5, 2024

5. List Supported Browsers in RC Video Invitation

   2 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   James Coucoulas shared this idea  ·  Jul 8, 2020

6. Ability to invite participants to active RCV session via SMS

   12 votes

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   Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. It would be great if we had a call forward busy call handling option where the call could go directly to voicemail

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Give "Call Ques' the ability to Present 2nd Call to a user 2nd Primary Line Button that is already active on a call.

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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